Whatever your political views, whether you voted Remain or Leave in the EU Referendum, there is something we will probably all agree on. Immigration, economic stability and collaboration with Europe aside, there is a more fundamental issue here. Trust.
Distrust in the system, the establishment, the politicians, the EU. Whatever you want to call it, the problem remains the same; the challenges we are facing now have largely been brought about by a lack of trust.
Trust is the foundation of any relationship. It takes time to build yet can be destroyed in a heart beat.
Trust in who is leading us – whether that be our country leaders, the CEO or MD of the business we work for, the person leading our team – and of course, trusting each other.
In business, the performance of many teams is eroded because of a lack of trust between team members and/or their leader. Repairing trust takes time and if your team has significant trust issues, it is likely that you will need outside help to repair the damage before moving on.
But how do you know if your team do have a good level of trust?
· Well, first of all, open and honest communication amongst the team exists. This is paramount. People need to feel they can air their views without fear of reprisal, blame or ridicule.
· When the going gets tough, people back each other up. They may disagree with a decision but they will still support it. This is called ‘cabinet responsibility’.
· It’s not only each other they get along with, it’s other departments and stakeholders too; team members who trust each other will work well with other teams and are seen as co-operative.
Once this base level of trust has been achieved, it becomes a platform upon which to build mutual responsibility and accountability and to take your team to the heady heights of being a high performing team.